Shipping policy

Thank you for choosing RAREXDEPARTMENT for your fashion needs. Our Shipping Policy is designed to provide you with clear information about our shipping processes and expectations. By making a purchase on our website, you agree to the terms outlined below:

1. Order Processing:
- All orders are processed within 10 business days, excluding weekends and holidays.
- Please note that processing times may be longer during peak seasons or sales events.

2. Shipping Methods:
- We offer several shipping options, including standard and expedited services.
- Shipping costs are calculated based on the weight of your order and the shipping destination.

3. Estimated Delivery Times:
- Estimated delivery times are provided during the checkout process based on the selected shipping method and your location.
- While we make every effort to meet these estimates, actual delivery times may vary due to factors beyond our control, such as customs delays or inclement weather.

4. Order Tracking:
- Once your order has shipped, you will receive a shipping confirmation email with tracking information.
- You can track your order using the provided tracking number through our website or the designated courier's website.

5. International Shipping:
- RAREXDEPARTMENT offers international shipping to select countries.
- International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

6. Shipping Address:
- Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
- Any additional charges incurred due to address errors will be the responsibility of the customer.

7. Delays and Force Majeure:
- RAREXDEPARTMENT is not liable for shipping delays caused by events beyond our control, including but not limited to natural disasters, strikes, or other unforeseen circumstances.

8. Lost or Stolen Packages:
- In the rare event that your package is lost or stolen after being marked as delivered, please contact the shipping carrier directly to initiate an investigation.
- RAREXDEPARTMENT is not responsible for lost or stolen packages once they have been marked as delivered by the carrier.

9. Shipping Promotions:
- From time to time, RAREXDEPARTMENT may offer shipping promotions. These promotions may have specific terms and conditions, so please refer to the promotion details for more information.

If you have any questions or concerns regarding our Shipping Policy, please contact our customer service team at [customer service email/phone]. Thank you for choosing RAREXDEPARTMENT; we appreciate your business!